What will be on the survey?
This survey contains questions about the volunteer’s feelings and reactions to organizational processes, behaviors, demographics, etc. Using these data, we can inform you about where your organization is excelling and about how your organization can develop and grow.
Who should take the survey?
You should distribute this survey to all of your volunteers; however, if you are only interested in a particular subset of volunteers, you can distribute it only to them. This method will tell you less about your volunteer program as a whole, but more about that particular group of volunteers.
Why should I, as a volunteer manager or leader of a rescue, use the RGPA?
You should use the RGPA because it will provide you with valuable information regarding your volunteers’ attitudes and their perceptions of your program. The RGPA will highlight both what your volunteers feel is going very well and areas that could be improved. This information can be crucial in driving decisions regarding where to direct your attentions and resources. With the help of your consultant, you will walk away with information about your organization and recommendations for how to prioritize changes and ways to best leverage your volunteer program. We, at RGPA, understand that organizations are challenged for time and resources. The RGPA allows you to learn a great deal about your volunteers with minimal legwork on your part.
What will RGPA do with your volunteer data?
We will provide a report based on the data generated through the survey. All answers are anonymous and confidential
What if I don’t have the time to go through with the process? I am interested, but I have a tight schedule.
We are sensitive to the needs of our clients and can work around your schedule. We can also change the dates that the steps occur on if need be. It is important to discuss any time constraints or possible difficulties at the beginning of the RGPA process to allow your consultant to adjust for these issues.
How often can my organization take the survey?
We recommend doing a follow-up survey six months to a year after the original start date to measure the effectiveness of the survey. We also like to measure how effective our recommendations have been at improving your organization.
What’s in it for UNC Charlotte?
Our primary motivation is truly one of outreach and support of the nonprofit community. This is a core value of our program and our university.